Identifying drivers, Reinstalling drivers and utilities – Dell OptiPlex SX270 User Manual
Page 22
Identifying Drivers
If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver.
Windows XP
1.
Click the Start button and click Control Panel.
2.
Under Pick a Category, click Performance and Maintenance.
3.
Click System.
4.
In the System Properties window, click the Hardware tab.
5.
Click Device Manager.
6.
Scroll down the list to see if any device has an exclamation point (a yellow circle with a [!]) on the device icon.
Reinstalling Drivers and Utilities
)."
Windows 2000
1.
Click the Start button, point to Settings, and then click Control Panel.
2.
Double-click System.
3.
In the System Properties window, click the Hardware tab.
4.
Click Device Manager.
5.
Scroll down the list to see if any device has an exclamation point (a yellow circle with a [!]) on the device icon.
If an exclamation point is next to the device name, you may need to reinstall the driver or install a new driver.
Reinstalling Drivers and Utilities
Using Windows XP Device Driver Rollback
If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously
installed version.
1.
Click the Start button and click Control Panel.
2.
Under Pick a Category, click Performance and Maintenance.
3.
Click System.
4.
In the System Properties window, click the Hardware tab.
5.
Click Device Manager.
6.
Right-click the device for which the new driver was installed and click Properties.
7.
Click the Drivers tab.
8.
Click Roll Back Driver.
If Device Driver Rollback does not resolve the problem, then use
System Restore
to return your computer to the operating state that existed before you
installed the new driver.
Using the Drivers and Utilities CD
If using Device
or
System Restore
does not resolve the problem, then reinstall the driver from the Drivers and Utilities CD (also known as the
ResourceCD).
1.
Insert the Drivers and Utilities CD.
If this is your first time to use the Drivers and Utilities CD, the Installation window opens to inform you that the CD will begin the installation. Click OK
and respond to the installation program prompts to complete the installation.
2.
Click Next at the Welcome Dell System Owner screen.
3.
Choose the appropriate selections for System Model, Operating System, Device Type, and Topic.
4.
Click My Drivers in the Topic drop-down menu.
The Drivers and Utilities CD scans your computer's hardware and operating system and then displays a list of device drivers for your system
configuration.
5.
Click the appropriate driver and follow the instructions to download the driver for your computer.
NOTICE:
The Dell Support website at support.dell.com and your Drivers and Utilities CD provide approved drivers for Dell™ computers. If you install
drivers obtained from other sources, your computer might not work correctly.
NOTE:
To access device drivers and user documentation, you must use the Drivers and Utilities CD while your computer is running Windows.