Dell Studio XPS 8000 (Late 2009) - Manual (Page 58)

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Getting Help
Diagnostic Checklist
Name: •
Date: •
Address: •
Phone number: •
• Service Tag and Express Service Code
(located on a label on the top of the
computer):
Return Material Authorization Number
•
(if provided by Dell support technician):
Operating system and version:
•
Devices: •
Expansion cards: •
Are you connected to a network? Yes /No •
Network, version, and network adapter: •
Programs and versions: •
See your operating system documentation
to determine the contents of the computer’s
start‑up files. If the computer is connected to
a printer, print each file. Otherwise, record the
contents of each file before calling Dell.
Error message, beep code, or diagnostic •
code:
Description of problem and troubleshooting
•
procedures you performed: