Dell Inspiron 1318 (Mid 2008) - Manual (Page 31)

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Solving Problems
Turn the computer off. If you are unable to get a
response by pressing a key on your keyboard or
moving your mouse, press and hold the power
button for at least 8 to 10 seconds until the
computer turns off. Then restart your computer.
If a program is designed for an earlier
Microsoft
® Windows ® operating system —
Run the Program Compatibility Wizard.
The Program Compatibility Wizard configures
a program so that it runs in an environment
similar to non-Windows Vista operating system
environments.
Click 1. Start → Control Panel→
Programs → Use an older program with this
version of Windows.
In the welcome screen, click
2. Next.
Follow the instructions on the screen. 3.
If a solid blue screen appears — Turn the
computer off. If you are unable to get a
response by pressing a key on your keyboard or
moving your pointer or mouse, press and hold
the power button for at least 8 to 10 seconds
until the computer turns off. Then restart your
computer.
If you have other software problems —
Back up your files immediately. •
Use a virus-scanning program to check the •
hard drive or CDs.
Save and close any open files or programs
•
and shut down your computer through the
Start
menu.
Check the software documentation or •
contact the software manufacturer for
troubleshooting information:
Ensure that the program is compatible –
with the operating system installed on
your computer.