System messages – Dell Inspiron 1318 (Mid 2008) User Manual

Page 34

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Using Support Tools

System Messages

If your computer has an issue or error, it may display

a System Message that will help you identify the

cause and action needed to resolve the issue.

NOTE: If the message you received is not

listed in the following examples, see the

documentation for either the operating

system or the program that was running when

the message appeared. Or see “Contacting

Dell” on page 46 for assistance.

Alert! Previous attempts at booting this system
have failed at checkpoint [nnnn]. For help
in resolving this problem, please note this
checkpoint and contact Dell Technical Support

The computer failed to complete the boot routine

three consecutive times for the same error see

“Contacting Dell” on page 46 for assistance.
CMOS checksum error — Possible motherboard

failure or RTC battery low. Replace the battery.

See the Service Manual on the Dell Support

website at support.dell.com or see “Contacting

Dell” on page 46 for assistance.

CPU fan failure — CPU fan has failed. Replace

the CPU fan. See the Service Manual on the Dell

Support website at support.dell.com.
Hard-disk drive failure — Possible hard disk

drive failure during HDD POST see “Contacting

Dell” on page 46 for assistance.
Hard-disk drive read failure — Possible hard

disk drive failure during HDD boot test see

“Contacting Dell” on page 46 for assistance.
Keyboard failure — Keyboard failure or loose

cable.
No boot device available — No bootable

partition on hard disk drive, the hard disk drive

cable is loose, or no bootable device exists.

If the hard drive is your boot device, ensure

that the cables are connected and that the

drive is installed properly and partitioned as

a boot device.
Enter system setup and ensure that the boot

sequence information is correct (see the

Service Manual on the Dell Support website

at support.dell.com).

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