Resolving software and hardware incompatibilities, Reinstalling microsoft® windows® xp, Resolving software and hardware – Dell Dimension 2350 User Manual

Page 7: Incompatibilities, Undoing the last system restore, Before you reinstall

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5.

 

Click Next.

The Restoration Complete screen appears after System Restore finishes collecting data and then the computer restarts.

6.

 

After the computer restarts, click OK.

To change the restore point, you can either repeat the steps using a different restore point, or you can undo the restoration.

Undoing the Last System Restore

1.

 

Click the Start button, point to All Programs® Accessories® System Tools, and then click System Restore.

2.

 

Click Undo my last restoration and click Next.

3.

 

Click Next.

The System Restore screen appears and the computer restarts.

4.

 

After the computer restarts, click OK.

Enabling System Restore

If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is automatically disabled. To see if System Restore is
enabled:

1.

 

Click the Start button and click Control Panel.

2.

 

Click Performance and Maintenance.

3.

 

Click System.

4.

 

Click the System Restore tab.

5.

 

Ensure that Turn off System Restore is unchecked.

Resolving Software and Hardware Incompatibilities

Windows XP IRQ conflicts occur if a device either is not detected during the operating system setup or is detected but incorrectly configured.

To check for conflicts on a computer running Windows XP:

1.

 

Click the Start button and click Control Panel.

2.

 

Click Performance and Maintenance and click System.

3.

 

Click the Hardware tab and click Device Manager.

4.

 

In the Device Manager list, check for conflicts with the other devices.

Conflicts are indicated by a yellow exclamation point (!) beside the conflicting device or a red X if the device has been disabled.

5.

 

Double-click any conflict to display the Properties window.

If an IRQ conflict exists, the Device status area in the Properties window reports the cards or devices that share the device's IRQ.

6.

 

Resolve conflicts by reconfiguring the devices or removing the devices from the Device Manager.

To use the Windows XP Hardware Troubleshooter:

1.

 

Click the Start button and click Help and Support.

2.

 

Type hardware troubleshooter in the Search field and click the arrow to start the search.

3.

 

Click Hardware Troubleshooter in the Search Results list.

4.

 

In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my computer, and click Next.

Reinstalling Microsoft® Windows® XP

Before You Reinstall

If you are reinstalling the Windows XP operating system to correct a problem with a newly installed driver, use Windows XP

Device Driver Rollback

to replace

the device driver with the previously installed version.

If Device Driver Rollback does not resolve the problem, then use

System Restore

to return your operating system to the operating state it was in before you

installed the new device driver.

NOTICE:

Before you undo the last system restore, save and close all open files and close all open programs. Do not alter, open, or delete any files or

programs until the system restoration is complete.

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