Sony KV-32V68 - Manual (Page 41)

Troubleshooting
Consult the table below; it suggests solutions to specific problems.
Problem What it could be What you can do
The TV does not turn on and a
red light keeps flashing on the TV
for more than a few seconds • Your TV may need service. • Call your local Sony service center.
TV makes a noise when turned
on • This is a normal function of your TV.
Screen is not lit and there is no
sound • Power cord may not be plugged in.
• Batteries may not have been placed with the correct
polarity.
• TV/VIDEO setting may be incorrect.
• Press TV/VIDEO until you receive a channel.
Poor or no picture (screen lit),
good sound • VIDEO menu settings may not be adjusted correctly.
• Antenna/cable connections may be faulty.
• VIDEO LABEL inputs may be set to WEB. (This label
darkens the screen for ideal WebTV viewing)
• Readjust your VIDEO menu settings, (see page 28)
• Check your VIDEO LABEL settings, (see page 32)
Good picture, no sound • Sound may be set to MUTING.
• Your TV may be set to SAP.
• Speaker may not be set correctly. • Press MUTE.
• Check the MTS setting in the AUDIO menu, (see page 29)
• Check your SPEAKER settings, (see page 29)
No color • Color settings may not be adjusted correctly. • Adjust the COLOR settings in the VIDEO menu,
(see page 28)
Only snow and noise appear on
the screen • CABLE may not be set correctly
in the SET UP menu.
• Antenna/cable connections may not be correct.
• TV may be set to AUX mode.
• Ensure that you have selected the correct CABLE mode
in the SET UP menu, (see page 31)
• Press ANT on your remote control to change the input
mode, (see page 24)
Cannot receive upper channels
(UHF) when using an antenna • CABLE setting may not be correct in the SET UP
menu.
• Ensure that CABLE is set to OFF in the SET UP menu,
(see page 31)
• Use AUTO PROGRAM to add receivable channels that
are not presently in TV memory, (see page 31)
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