Ttmi troubleshooting – Sony KV-32S42 User Manual

Page 37

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ttMi Troubleshooting

Consult the table below; it suggests solutions to specific problems.

You want to restore the TV’s
factory settings

• First, turn the TV on. Then while pressing the RESET

button on the remote control, press the POWER button
on the TV. The TV will turn itself off and then back on.
When the TV turns on again, all settings will be reset, and
the initial setup screen will appear.

A red light keeps flashing on the
TV for more than a few seconds

• Your TV may need service.

• Call your local Sony service center.

TV makes a noise when turned on

• This is a normal function of your TV.

Screen is not lit and there is no
sound

• Power cord may not be plugged in.
• Remote control batteries may not be inserted correctly.
• TV/VIDEO setting may be incorrect.
• Current program may exceed PARENTAL

CONTROL settings.

• Check your power cord.
• Re-insert the batteries in your remote control.
• Press TVA^IDEO until you receive a channel.
• Check your PARENTAL CONTROL settings, (page 27).

Poor or no picture (screen lit),
good sound

• VIDEO menu settings may not be adjusted correctly.
• Antenna/cable connections may be faulty.
• VIDEO LABEL inputs may be set to WEB. (This

label darkens the screen for ideal WebTV viewing)

• Readjust your VIDEO menu settings, (page 18).
• Check your VIDEO LABEL settings, (page 21).

Good picture, no sound

• Sound may be set to MUTING.
• Your TV may be set to SAP.
• SPEAKER may not be set correctly.

• Press MUTING.
• Check the MTS setting in the AUDIO menu, (page 19).
• Check your SPEAKER settings, (page 19).

No color

• Color settings may not be adjusted correctly.

• Adjust the COLOR settings in the VIDEO menu, (page 18).

Only snow and noise appear on
the screen

• CABLE may not be set correctly in the CHANNEL

SET UP menu.

• Antenna/cable cormections may not be correct.
• TV may be set to AUX mode.

• Ensure that you have selected the correct CABLE mode in

the CHANNEL SET UP menu, (page 23).

• Press ANT on your remote control to change the input

mode, (page 14).

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