Service charge, Shipping instructions – HP 10B User Manual

Page 128

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In other countries:

Conlact your HewIcU-Packard sales ofTicc or

dealer or write to the Corvallis Service Center (listed on the inside of

the back cover) for the location of other ser\ace centers. If local

service is unavailable, you can ship the calculator to the Corvallis

Service Center for repair.

All shipping, reimportation arrangements, and customs costs arc your

responsibility.

Service Charge

There is a standard repair charge for out-of-warranty service. The

Corvallis Service Center (listed on the inside of the back cover) can tell

you how much this charge is. The full charge is subject to the customer's

local sales or value-added lax wherever applicable.

Calculator products damaged by accident or misuse arc not covered by

the fixed service charges. In these cases, charges arc individually deter­

mined based on time and material.

Shipping Instructions

If your calculator requires service, ship it to the nearest authorized service

center or collection point.

■ Include your return address and description of the problem.

■ Include proof of purchase date if the warranty has not expired.

■ Include a purchase order, check, or credit card number plus expira­

tion date (VISA or MasterCard) to cover the standard repair charge.

■ Ship the calculator in adequate protective packaging to prevent dam­

age. Such damage is not covered by the warranty, so we recommend

that you insure the shipment.

■ Pay the shipping charges for delivery to the Corvallis Service Center,

whether or not the calculator is under warranty.

A: Assistance, Batteries, and Service 125

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