HP 38g Graphing Calculator User Manual
Page 201
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Hardware
Contact Hewlett-Packard for diagnostic instructions and other
Service
service information before you send your calculator for
repair.
In the United States.
Send the calculator to the Corvallis
Service Center listed on the inside of the back cover.
Outside the U.S.
Contact your Hewlett-Packard dealer or
sales office for the location of the nearest service center.
Do
not ship the calculator for service without first contacting a
Hewlett-Packard office.
If local service is unavailable, you can ship the calculator to
the Corvallis Service Center for repair. All shipping,
reimportation arrangements, and customs costs are your
responsibility.
Service Charge.
Contact the Corvallis Service Center (inside
back cover) for the standard out-of-warranty repair charges.
This charge is subject to the customer’s local sales or value-
added tax wherever applicable.
Calculator products damaged by accident or misuse are not
covered by the fixed charges. These charges are individually
determined based on time and material.
Shipping Instructions.
If your calculator requires service,
ship it to the nearest authorized service center or collection
point.
® Include your return address and a
detailed description
of
the problem. Details should include error messages and
any peripherals connected at the time of malfunction,
e Include proof of purchase date if the warranty has not
expired,
® Include a purchase order, check, or credit card number
plus expiration date (VISA or MasterCard) to cover the
standard repair charge.
® Ship your calculator postage
prepaid
in adequate
protective packaging to prevent damage. Shipping damage
is not covered by the warranty, so we recommend that you
insure the shipment.
Eeference Informatioii 9-5