Mercedes-Benz E-Wagon 2014 Owners Manual - Manual (Page 89)

Problems with the SmartKey
Problem Possible causes/consequences and M M Solutions
You can no longer lock
or unlock the vehicle
using the SmartKey.
The SmartKey battery is discharged or nearly discharged.
X Check the SmartKey battery (
Y
page 85) and replace it if
necessary (
Y
page 85).
If this does not work:
X
Lock (
Y
page 90) or unlock (
Y
page 90) the vehicle using
the mechanical key.
The SmartKey is faulty.
X Lock (
Y
page 90) or unlock (
Y
page 90) the vehicle using
the mechanical key.
X Have the SmartKey checked at a qualified specialist workshop.
You can no longer lock
or unlock the vehicle
using KEYLESS-GO.
The SmartKey battery is discharged or nearly discharged.
X Check the SmartKey battery (
Y
page 85) and replace it if
necessary (
Y
page 85).
If this does not work:
X Lock (
Y
page 90) or unlock (
Y
page 90) the vehicle using
the mechanical key.
There is interference from a powerful source of radio waves.
X
Lock (
Y
page 90) or unlock (
Y
page 90) the vehicle using
the mechanical key.
KEYLESS-GO is malfunctioning.
X
Lock/unlock the vehicle using the remote control function of
the SmartKey.
X Have the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote
control function:
X Lock (
Y
page 90) or unlock (
Y
page 90) the vehicle using
the mechanical key.
X Have the vehicle and SmartKey checked at a qualified specialist
workshop.
You have lost a
SmartKey.
X Have the SmartKey deactivated at a qualified specialist
workshop.
X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well.
SmartKey
87
Opening
and
closing
Z