Technical support – Vintage Cellars ESOMM004 User Manual
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When you’ve filled in all the fields, touch the “Create Account” button. From now on,
you’ll be able to access your wine collection from any Internet connected computer by
entering your ID and password.
Operation of your eSommelier system during a My Wine session is functionally identical
to working with eSommelier’s touchscreen.
Note: My Wine works best with the Mozilla Firefox browser.
Exit MyWine
When you’re done with your My Wine session, simply close your browser window.
Technical Support
Email us your support questions at
. In most cases you'll receive
a response within a few hours.
You can also call the eSommelier Support Department by phone at (201) 934-6600. If
possible, make sure your eSommelier system is connected to the Internet before calling in
the event we find it necessary to establish a support connection.
Annual Software Update/Warranty Extension
Every eSommelier system comes with a one-year warranty covering parts and labor. It also
includes the ability to receive software updates for one year at no charge. The Annual
Software Update/Warranty Extension allows you to continue receiving both of these
benefits. Contact your dealer for subscription information.
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