Troubleshooting, Measurement fails repeatedly, Cardioperfect workstation – Welch Allyn CardioPerfect Workstation ABP Module - User Manual User Manual

Page 36: Abp module - user manual

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CardioPerfect Workstation

ABP Module - User Manual


DIR 80012332 Ver. E

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7. Troubleshooting

When creating a new ABP test, the computer tells me that there is no response from
the hardware:

Check if there are fresh batteries in the device

Check if the device is connected to the COM port of the computer

Check if the COM-port settings in the CPWS settings menu correspond with the
actually used COM port

While using the ABP Perfect:

Check if “co” is displayed on the display of the ABP Perfect (see below for further
checking)

Try switching on “Use safe initialization” in the advanced part of the ABP settings
menu


The ABP Perfect unit does not display “co” after it has been connected to the
computer:

Check if there are fresh batteries in the device

Switch the device off and on once more to make sure the device was switched on
after the device has been connected to the computer

Measurement fails repeatedly:

Make sure the chosen cuff fits the patients arm correctly

Check if the cuff is (still) positioned correctly

Try a measurement with the cuff on the other arm

If the pump does not seem to work, try again with fresh batteries

To determine whether the device works at all, try a measurement on a (test) person
who has been successfully tested before.

An error code appears on the display of the ABP unit:

See the list of possible errors in the CPWS help-file and on page 34.


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