Wine-Mate SSR Series User Manual
Page 14
 
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fan running 
but 
condensing 
unit not 
running 
b. Failed
components
 
c. Low 
refrigerant
b. Check start relay, start capacitor,
overload protector, compressor.
c. Call
service
13.Temperature
low
a. Low temperature setting 
b. Low ambient temperature 
c. Air probe fault 
 
d. Temperature controller fault 
 
a. Raise the setting 
b. Move to another location 
c. Check probe connections or change 
a new one
d. Change a new one 
 
14.Evaporator
freezing up
a. Evaporator air flow restriction 
b. Condenser air flow restriction 
c. Not stopping due to air leak, high 
ambient temperature or low 
temperature setting 
d. Defective controller or probe 
e. Low ambient temperature 
f. Initially working then stopping, 
moisture in the system
g. Refrigerant low or leaking 
h. Expansion valve blockage 
a. Check for fans and CFM 
b. Check for fans and CFM 
c. Check for seal, door opening, 
ambient temperature and 
temperature setting 
d. Check for controller and probe 
e. Change defrost cycle 
f. Call 
service
 
g. Call service 
h. Call service 
15.Water leak
a. Air leak in the wine cellar causing
excessive condensate
b. High humidity causing excessive
condensate
c. Evaporator air flow restriction 
d. Drain restricted or unit not level, 
and water overflowing
e. Drip tray leak (No overflow but
water leak)
a. Check for air leak 
 
b. Use drain line 
c. Check supply air flow or air TD 
d. Clean the drip tray and drain line 
 
e. Seal the leak using silicone sealant 
 
16.Excessive
condensate 
in wine 
cellar 
a. Air leak in the wine cellar causing
excessive condensate
b. High humidity causing excessive
condensate
c. Drain restricted
a. Check for any air leak 
 
b. Use drain line 
 
c. Clean the drip tray and drain line 
17.Condensate
inside ducts
a. Drain line restricted 
b. Continually running not stopping 
 
c. Too cold supply air 
 
a. Check for drain 
b. 
raise temperature setting or 
increase defrost cycle 
c.
Increase air flow or raise 
temperature setting 
18.Condensate
outside 
ducts 
a. Duct not insulated 
b. High humidity 
c. Too cold supply air 
 
a. Check for insulation 
b. Use 
dehumidifier
c.
Increase air flow or raise 
temperature setting 
19.Circuit
tripping
a. Incorrect fuse or breaker 
b. Incorrect 
wirings
c. Failed
components
a. Check for proper fuse or breaker 
b. Check for wirings and connections 
c. Call 
service
20.Noisy
operation
a. Mounting area not firm 
b. Loose 
parts
 
 
c. Compressor overloaded due to 
a. Add support to improve installation 
b. 
Check fan blades, bearings, 
washers, tubing contact and loose 
screws. 
c. Check for airflow