34 15. troubleshooting tips – NextoDI ND2730 User Manual

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33

TROUBLESHOOTING TIPS

TROUBLESHOOTING TIPS

34

15. Troubleshooting Tips

IF THE POWER CANNOT BE TURNED ON:

The ND2730 has an internal rechargeable battery. If you cannot turn on the

ND2730 with the On/Off button, it may be that the internal battery has been

discharged. Connect the AC power adapter to the ND2730 and push the power

button for more than 2 seconds to turn the ND2730 on.

AC Adapter

Press and hold

the key for more

than two second.

WHEN MEMORY CARD IS NOT DETECTED BY THE ND2730:

Insert the memory card carefully. The pins may become bent if you insert

the memory card incorrectly. If a pin in the slot becomes bent, the ND2730 will

not be able to detect the memory card correctly.

In that case, you can straighten the pin using tools for emergency use.

Contact your reseller for after service.

IF MULTIPLE MEMORY CARDS ARE INSERTED INTO THE ND2730

AT THE SAME TIME:

Only one memory card should be inserted into the ND2730 at a time. If more than

one card is inserted into the ND2730, only the first card will be detected.

In rare instances, the insertion of two memory cards at the same time will cause

the message on the LCD screen to be unrecognizable. If this occurs, you may need

to turn off the ND2730 via the recessed Reset key using a toothpick or paper clip.

The Reset key is located on the bottom of the unit to the right of the FireWire 800

port. The Reset key will turn the power off safely so that the data stored in the

hard drive will not be lost or altered.

If the power on the ND2730 cannot be turned OFF via

the On/Off button:

Press the recessed Reset key using a toothpick or paper clip. The Reset key is

located on the bottom of the ND2730 to the right of the FireWire 800 port.

(See diagram below.)

The Reset key will turn the power off safely so that the data stored in the hard

drive will not be lost or altered.

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