Petsafe Basic Bark Control Collar - Manual (Page 12)

12 www.petsafe.net
Troubleshooting
The Bark Control
Collar does not beep. • Test the Bark Control Collar (see “To Test the
Bark Control Collar” section).
• If your Bark Control Collar does not beep during
this test, try the same test on a rougher surface.
• Ensure that the battery is properly installed.
• Replace the battery.
• If the Bark Control Collar still does not beep,
contact the Customer Care Centre.
My dog keeps barking
(does not respond to
the static correction). • Tighten the Bark Control Collar and/or trim your
dog’s hair where the Contact Points touch his
neck to ensure good skin contact.
• Test the Bark Control Collar (see “To Test the
Bark Control Collar” section).
• Replace the battery.
• Contact the Customer Care Centre.
The Indicator Light
keeps fl ashing. • Replace the battery.
• If the light continues to fl ash with a new battery,
contact the Customer Care Centre.
To Discharge the Bark Control Collar
Important: Avoid touching the Contact Points and
Sensor Probe unless the Bark Control Collar is completely
discharged.
After battery removal, the Bark Control Collar retains
some stored energy and may activate 2 or 3 additional
times. To completely discharge the Bark Control Collar,
slide the Sensor Probe across a table or hard surface
several times, until the Bark Control Collar stops beeping.