Petsafe Drinkwell® Original Pet Fountain - Manual (Page 8)

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pet Fountain Disassembly & Cleaning
Important: Pet Fountain must be cleaned to continue working normally.
CHArCoAL FILtEr: The Charcoal Filter should be changed every two to four weeks.
1. Replace the Charcoal Filter more frequently when using the Pet Fountain for multiple
pets or pets that produce a lot of saliva.
2. The Charcoal Filter is an added feature of the Pet Fountain. The use of a filter is not
required for normal operation, but using a filter will keep the Pet Fountain water cleaner.
3. The Charcoal Filter may be rinsed out when the Pet Fountain is cleaned. Never wash the
filter with soapy water, as you will not be able to remove the soap residue.
pEt FoUntAIn: Clean the Pet Fountain once a week.
1. Unplug the Pet Fountain and disconnect the In-Line Plug.
2. Remove Housing Lid and remove the Charcoal Filter.
3. Empty the water out of the Pet Fountain.
4. Remove the Housing by pressing in the side tabs and
lifting up ( Fig. 4).
Important: The Flow Control Knob is attached to the
Pump. Do not attempt to remove the Pump by pulling on the
Flow Control Knob as this can damage or break the Pump.
5. Remove the Pump from its cavity by placing your index
finger behind Pump and gripping the bottom with your
thumb (
Fig. 5).
6. Lift the Pump straight up – this may require slight force
until the suction cups release.
7. Next, remove the Pump from the Pet Fountain by
disengaging the rubber gasket ( Fig. 6). Pull the In-Line
Plug up through the hole located next to the Pump.
Clean away any hair, debris or kibble that may have
accumulated around the Flow Control Knob and the
Faceplate of the Pump.
8. Once the Pet Fountain is completely disassembled you
will have 3 plastic parts.
9. Clean the Pet Fountain plastic parts with warm water
and soap. You can also put the Pet Fountain in the
top rack of the dishwasher. Remove the Pump before placing the Pet Fountain in
the dishwasher. NEVER PLACE THE PUMP IN THE DISHWASHER! If possible, it is
recommended that you turn down the heat of the water inside the dishwasher. The Pet
Fountain may also be cleaned with a diluted vinegar solution (20% White Vinegar
and 80% Water). Be sure to rinse thoroughly with fresh water.
10. If you have trouble reaching certain spots or hard-to-reach corners, try using a cotton
swab or purchase the Drinkwell ® Cleaning Kit, a 3-Piece Brush kit. To purchase a
Cleaning Kit, visit our website at www.petsafe.net to locate a retailer near you.
Fig. 4
Fig. 5
Fig. 6