Petsafe Drinkwell® Zen Fountain - Manual (Page 6)

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8) Once the fountain is completely disassembled, you will have four plastic
parts, a stainless steel bowl and ramp, charcoal filter and the pump.
9) Clean the fountain parts with warm water and soap. You can also
put the fountain in the top rack of the dishwasher. Never place the
pump in the dishwasher, only the stainless and plastic pieces.
If possible, it is recommended that you turn down the heat of the
water inside the dishwasher. See the Pump Maintenance section of
this manual for detailed instructions on how to clean your pump.
5) Grab the pump and lift straight up. Continue pulling the cord up and
through the opening, until the pump is completely removed from the
bowl (Fig. 8). Remove the pump tube by lifting straight up.
FOUNTAIN DISASSEMBLY & CLEANING
Fig. 8
Fig. 10
6) Remove the stainless steel ramp by pressing back on the tab and
holding (Fig. 9), while lifting the ramp straight up at the same time.
7) Separate the spout from the housing. Turn the housing over and from
the underside firmly push down on the circular opening in the center
until you hear the locking tabs release (circled in white, see Fig 10).
If the tabs do not release, use a slim object (such as a butter knife or
pen) to release the locking tabs and then push out. Separate the top
and bottom spout pieces from the front by inserting a fingernail and
lifting up (Fig. 11).
Fig. 11
Fig. 9