Warranty – Petsafe Elite Big Dog Add-A-Dog® Extra Receiver Collar User Manual

Page 27

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Warranty

One Year Non-Transferrable Limited Warranty
This Product has the benefit of a limited manufacturer’s warranty. Complete details of the warranty

applicable to this Product and its terms can be found at www.petsafe.net and/or are available by

contacting your local Customer Care Centre.

: Radio Systems PetSafe Europe Ltd, 2nd Floor, Elgee Building, Market Square, Dundalk, Co.

Louth. Ireland

: Radio Systems Corporation, 10427 PetSafe Way, Knoxville, TN 37932 USA

Australia/New Zealand – In compliance with the Australian Consumer Law, Warranties Against

Defects, effective January 1, 2012, warranty details of this Product are as follows:
One Year Non-Transferrable Limited Warranty
What is covered:
Radio Systems Australia Pty Ltd (hereinafter referred to as “Radio Systems”)

warrants to the original retail purchaser, and not any other purchaser or subsequent owner,

that its Product, when subject to normal and proper residential use, will be free from defects

in material or workmanship for a period of one (1) year from the purchase date. An “original

retail consumer purchaser” is a person or entity who originally purchases the Product, or a gift

recipient of a new Product that is unopened and in its original packaging. When serviced by

Radio Systems Customer Service, Radio Systems covers labor and parts for the first year of

ownership; after the first year, a service or upgrade charge will apply relative to replacement of

the Product with new or refurbished items at Radio Systems’ sole discretion.
The limited warranty is non-transferrable and shall automatically terminate if the original retail

consumer purchaser resells the Radio Systems Product or transfers the property on which the Radio

Systems Product is installed. This Limited Warranty excludes accidental damage due to dog chews;

lightning damage; or neglect, alteration, and misuse. Consumers who purchase products outside of

Australia, New Zealand, or from an unauthorized dealer will need to return the Product to the original

place of purchase for any warranty issues.
Please note that Radio Systems does not provide refunds, replacements, or upgrades for change of

mind, or for any other reason outside of these Warranty terms.
Claims Procedure

Any claim made under this Warranty should be made directly to Radio Systems Australia Pty Ltd

Customer Care Centre at:
Radio Systems Australia Pty Ltd

PO Box 765, Mudgeeraba QLD 4213

Australia Residents: 1800 786 608

New Zealand Residents: 0800 543 054

Email: [email protected]

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