Frequently asked questions, Troubleshooting – Petsafe Elite Big Dog Bark Control User Manual

Page 11

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Frequently Asked Questions

Will another dog’s

bark set off the

Deluxe Anti-Bark

Collar?

• No.

Is the Deluxe Anti-

Bark Collar safe and

humane?

• Yes. The Deluxe Anti-Bark Collar is designed to get your

dog’s attention, not to punish him. However, the initial Static

Correction may startle your dog.

Will the Deluxe Anti-

Bark Collar work for

my dog?

• The Deluxe Anti-Bark Collar is safe and effective for all

breeds and sizes of dogs. However, the Big Dog Collar is

recommended for dogs 18+ kg and the Little Dog Collar is

recommended for dogs up to 25 kg.

• The system should only be used with pets who are over

6 months of age.  If your pet is injured or its mobility is

otherwise impaired, contact your veterinarian or professional

trainer before use.

Can I attach a lead to

the Deluxe Anti-Bark

Collar?

• No. This can result in pulling the Contact Points too tightly

against your dog’s neck. Attach a lead to a separate, non-

metallic collar or a harness, making sure the extra collar

does not put pressure on the Contact Points.

Troubleshooting

My dog keeps

barking (does not

respond to the

Static Correction).

• Tighten the Deluxe Anti-Bark Collar and/or trim your dog’s

hair where the Contact Points touch his neck to ensure good

skin contact.

• Replace the battery.

• If your dog still does not respond, contact the Customer

Care Centre.

The green LED

light stopped

flashing and there

is no red light.

• Ensure that the battery is properly installed.

• Replace the battery.

• If the green LED light is still not flashing, contact the

Customer Care Centre.

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