Petsafe ST-70, 70 m Basic Remote Trainer - Manual (Page 15)

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Troubleshooting
My pet is not responding when I
press a button. • Check to see if the Receiver Collar has been
turned on.
• If your range has reduced from the fi rst
time you have used it, please check to see
if the batteries are low in either the Remote
Transmitter or Receiver Collar.
• You can verify the Receiver Collar is delivering
stimulation to your pet by using the Test Light
Tool enclosed in your kit. Please refer to the
“Test Light Instructions” section for details.
• Increase the Static Stimulation Level. Refer to
“Find the Best Static Stimulation Level For Your
Pet” for more information.
• Make sure the Receiver Collar’s Contact
Points are placed snugly against your pet’s
skin. Refer to “Fit the Receiver Collar” for
more information.
The Receiver Collar will not
turn on. • Check that the batteries have been installed
properly. See “Prepare the Receiver Collar”.
The Receiver Collar is not
responding to the Remote
Transmitter. • Verify the Receiver Collar is on.
• If the Indicator Light does not come on
when any button is pressed on the Remote
Transmitter, ensure that the batteries are
inserted properly.
• If the fi rst two solutions did not resolve your
problem, see “To Pair the Receiver Collar and
the Remote Transmitter”.