Troubleshooting – Petsafe YardMax™ Rechargeable In-Ground Fence Add-A-Dog® Extra Receiver Collar User Manual
Page 32
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Customer Care Center 1-800-732-2677
Troubleshooting
Receiver Collar
is not beeping or
correcting.
• Make sure the Receiver Collar is turned ON and the
battery status lights are flashing every 4 seconds.
• Charge the Receiver Collar and go through the
ReadyTest
®
and PerfectFit
™
diagnostic tests.
• Check that the Fence Transmitter Power is turned ON
and the transmitter status light is solid green. If not, refer
to YardMax
™
Rechargeable In-Ground Fence Operating
Guide.
The Receiver
Collar is beeping,
but the pet is not
responding to the
Static Correction.
• Make sure Static Correction is set at 2 or higher.
• Test the Receiver Collar with the Test Light walking over
the Boundary Wire.
• If the Test Light flashes, check the fit of the Receiver
Collar using the PerfectFit feature.
• Trim your pet’s fur where the Contact Points touch the
neck or use the long Contact Points.
• Increase the Static Correction Level.
• Repeat training steps to reinforce training.