4 advanced call handling 33, Waiting for a line (queuing) 33, Advanced call handling – Vertical Communications GCA70-313 User Manual

Page 41: Waiting for a line (queuing)

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Advanced Call Handling

Waiting For A Line (Queuing)

If all the lines in a line group are busy, you can place your telephone in a queue to
await an idle line.

·

To queue for a line group,

1. PRESS

INTERCOM.

2. DIAL the line group access code (see Line Group Access code

table on page 61 for your system’s codes).

3. HEAR busy tone.

4. DIAL

*6

.

·

If you have line appearance for a particular line and wish to
queue for it,

1. OBSERVE the busy status light (LED).

2. PRESS

INTERCOM.

3. DIAL

*6

.

4. PRESS line button.

5. When line group is free, your telephone sounds several short tone

bursts. When you hear this, lift handset, hear dial tone, and place
call.

·

To cancel line queuing or line group queuing,

1. PRESS

INTERCOM.

2. DIAL

#6

.

Non-LCD Station User’s Guide

33

GCA70-313

Advanced Call Handling

4

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