Vertical Communications GCA70-313 - Manual (Page 53)

· To do a quick unscreened transfer,
1. ANSWER call.
2. DIAL intercom number for transfer location.
3. HANG UP OR PRESS
SPEAKER button.
Call Transferring Summary
Transfer option
What are the sender’s
actions after answering
original call?
How is the transferred call
delivered to the receiver?
Best suited for:
Screened Transfer
1. Press TRNS/CONF
2. Dial extension
3. Announce call
4. Disconnect
Normal intercom ringing
(two short bursts) and the
introduction of the call; if
answered in station mode,
ringing will follow the
transfer
Normal transfers that
require introduction.
Unscreened
Transfer
1. Press TRNS/CONF
2. Dial extension
3. Disconnect
Normal intercom ringing
(two short bursts) Expected transfers that
need no introduction.
Hot Transfer
1. Press TRNS/CONF
2. Dial extension
3. Announce call
4. Press TRNS/CONF
5. Disconnect
Transfer introduction
followed directly by the
incoming call Personnel who must
receive speakerphoe calls
in a hands-free mode.
Quick Transfer
(with intro)
1. Dial extension
2. Announce call
3. Disconnect
Intercom ringing (two
short bursts) and the
introduction of the call; if
answered in station mode,
ringing will follow the
transfer
Normal transfers from
attendants and operators
who handle a large number
of incoming calls which
require transfer.
Quick Transfer
(without intro)
1. Dial extension
2. Disconnect Normal intercom ringing
(two short bursts)
Expected transfers from
attendants and operators
who handle a large number
of incoming calls which
require transfer.
Non-LCD Station User’s Guide 45
GCA70-313 Advanced Call Handling