Vernier App and Program Transfer Guidebook - Manual (Page 16)

App and Program Transfer Guidebook 14
Appendix: Troubleshooting
If TI-GRAPH LINK or TI Connect cannot communicate with your graphing calculator, you will be
presented with a screen with additional setup tips.
There are a number of things you should try to establish communication:
•
Make certain you have selected the correct device, cable type, and port.
•
Make certain the cable is firmly pushed into the ports.
•
Be sure that the device is turned on and on the home screen.
• Is another program (Graphical Analysis, Logger Pro, or Palm HotSync Manager) currently
running that is also using the serial or USB port? Quit those programs and try again.
•
If you are using a Macintosh Powerbook, you need to turn off AppleTalk from the
Chooser. Also, if you have an internal modem, turn it off in the Control Panel.
•
Make sure you have enough memory on your graphing calculator before attempting to
send over new programs.
•
Try connecting another device, should you have one, to determine if the I/O port on your
calculator is damaged.