Contacting technical support, Documentation feedback – CANOGA PERKINS 9145ELB Network Interface Device Hardware User Manual
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9145ELB NID Hardware User’s Manual
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Contacting Technical Support
Contact Canoga Perkins technical support (1-800-360-6642), or your 9145ELB support supplier,
for hardware and software support, including product repairs and part ordering. Please have the
following information available:
•
NID model and serial number
•
NID software version
•
Detailed description of the problem and specific questions
•
Details from messages in system log (if available)
•
Description of any troubleshooting steps already performed and results
Documentation Feedback
Because quality is our first concern at Canoga Perkins, we have made every effort to ensure the
accuracy and completeness of this document. However, if you find an error or an omission, or
you think that a topic needs further development, we want to hear from you. Forward your
feedback to: [email protected]. Provide the title and version number and as much detail
as possible about your issue, including the topic heading, page number, and your suggestions for
improvement.