Panasonic Compact Plain Paper FAX KX-FP270 - Manual (Page 111)

When a function does
before requesting help
General
Problem Cause & Remedy
I cannot make and receive calls. o The power cord or telephone line cord is not connected. Check the
connections (p. 28).
I cannot make calls. o The dialing mode setting is wrong. Change to “TONE” or “PULSE”
(p. 37).
The unit does not work. o Disconnect the unit from the telephone line and connect the line to
a known working telephone. If the working telephone operates
properly, contact our service personnel to have the unit repaired.
If the working telephone does not operate properly, contact your
telephone company.
The unit does not ring. o The ringer volume is set to off. Adjust it to a suitable level (p. 33).
The other party complains they only
hear a fax tone and cannot talk. o The FAX ONLY mode is set. Tell them the number is used for
faxes only or change to another mode (p. 70, 71).
The speakerphone is not working. o Use the speakerphone in a quiet room.
0 If you have difficulty hearing the other party, adjust the volume
using or
0 If parts of your conversation are cut off, you and the other party
spoke at the same time. Speak alternately.
The [REDIAL/PAUSE] button does
not function properly.
® If this button is pressed during dialing, a pause will be inserted. If
pressed immediately after a dial tone is obtained, the last number
dialed will be redialed.
The receive mode does not function
as explained on pages 70 and 71. © A Distinctive Ringing pattern is set (p. 76, 77).
« The TEL/FAX mode is set (p. 78 to 81).
During programming, 1 cannot enter
the code or ID number. ® All or part of their numbers are the same. Change the number
(p. 82, 98).
The film runs out quickly. a The HELP button, copy function, and reports use more film.
o
■O
Fax transmission
Problem Cause & Remedy
1 cannot send documents. ® The other party’s fax machine was busy or ran out of paper. Try
again.
o The other party’s machine is not a facsimile. Check with the other
party.
© The other party’s fax machine rings too many times. Send the fax
manually - dial the number, confirm the fax tone, then press
fSTART/COPY/SETl
(continued)
For assistance, call 1-800-435-7329.
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