Problem solving, Troubleshooting – Panasonic UF-490 User Manual

Page 97

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97

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roblem

Solv

ing

Problem Solving

Troubleshooting

If You Have Any of These Problems

Mode

Symptom

Cause / Action

page

During Standby

The display is blinking

The battery is completely discharged. This may happen at first
installation. After setting the clock, the blinking will stop.

--

During Transmission

Document doesn’t
feed/multiple feeds

1. Check that your document is free of staples and paper

clips, and that it is not greasy or torn.

2. Check that your document is the right type to send through

an ADF by consulting the list on "Documents You Cannot
Send". If your document has the characteristics listed,
make a photocopy of your document and send the copy
instead.

3. Check that the document is loaded properly.
4. Adjust the ADF Pressure.

37

38

107

Document jam

The information code 031 will appear on the display if the
document becomes jammed.

104

Transmission Copy

Quality

Vertical lines on the
transmitted document

Check own copy quality. If copy is OK, your machine has no
problem, report to the receiving party that they have a
problem. If copy is NG, clean the Scanning Area.

105

Transmitted document
is blank

1. Make sure the document is set face down.
2. Check own copy quality. If copy is OK, your machine has

no problem, report to the receiving party that they have a
problem. If copy is NG, clean the Scanning Area.

105

During Reception

No recording paper

The information code 010 will appear on the display if the
paper runs out.

17

Recording paper jam

The information code 001 or 007 will appear on the display if
the paper gets jammed.

103

Recording paper
doesn’t advance into
machine

Make sure that there is paper in the Paper Tray. Follow the
instructions for loading paper.

17

Recording paper
doesn’t eject after
printing

Check to see if the recording paper is jammed inside of the
machine.

103

Document auto
reduction doesn’t work

Check Print Reduction settings.

63

Out of toner

The information code 041 will appear on the display if the
Toner Cartridge runs out of toner.

15

Print Copy Quality

Vertical lines printing
on the received
document

Print out a Journal report (e.g. FUNCTION, 6, 1 , SET and 1)
and check quality to make sure whether your machine has
trouble.
If Journal report quality is OK, your machine has no problem,
report to the sending party that they have a problem.If copy is
NG, replace the Toner Cartridge.

84
15

Fuzzy print

1. Make sure you are using the correct paper for the best

possible print quality.

2. Try reversing the recording paper to the other side.

111

Missing dots or lines/
inconsistent darkness
within print

1. Make sure you are using the correct paper for the best

possible print quality.

2. Replace the Toner Cartridge.

111

15

Fading print

Your Toner Cartridge may be running out of toner. Replace the
Toner Cartridge.

15

Faint print

You may need to choose a different paper for the best
possible print quality.

111

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