Viii. troubleshooting – Kistler-Morse KM SVS2000 User Manual

Page 79

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97-1129-01 Rev. D

VIII. TROUBLESHOOTING

For each error message:

• Information is provided on whether fail-safe conditions go into effect when the error message appears.

(Fail-safe conditions affect setpoints and current outputs.)

• One or more possible explanations and suggested solutions are provided. The solutions start with the

easiest to check for or the most likely to correct the problem. Work through the solutions in the order
given.

ERROR

CODE

DESCRIPTION

FAIL

SAFE

APPLIES

SOLUTION

1. Warning: Add
Or Subtract More
Material...

While performing Auto Cal, the material
moved into or out of vessel produced a
change of less than 10,000 counts. SVS2000
calibrates with entered values, but larger
change in counts/movement of material is
recommended for good accuracy. To exit the
scrolling message, press any key.

no.

Verify correct amount of material was actually moved.
Recalibrate when possible with a larger movement of
material.

2. Are you Sure?
(in Auto Cal)

While performing Auto Cal, you entered a Hi
Span Cal
weight that is less than the existing
Lo Span Cal weight or a Lo Span Cal weight
that is greater than the existing Hi Span Cal
weight. This could be an error, or you could
be recalibrating the system in a range that
does not overlap with the existing calibration.
The SvS2000 flashes Are You Sure? to
request verification and returns to the input
screen to allow you to try again.

no

Verify number on the input screen display is correct
weight:
• If it is incorrect, reenter weight or press gross or net
Key to abort re-calibration and return to Run Mode.
• If it is correct, press enter key again. SvS2000 will
scroll error message 3 or 4, as applicable.

3. Warning:
Ambiguous
Error... Hi Span
Will Be entered...
need new Lo
Span

While performing Auto Cal, you entered a Hi
Span Cal
weight that is less than the Lo Span
Cal
weight or SVS2000 calculates that Hi
Span counts are less than Lo Span counts.
SVS2000 accepts the new Hi Span Cal
and blanks out the Lo Span Cal. SVS2000
continues to operate with the previous values
for scale factor counts and scale factor
weight until you complete calibration by
performing another Lo Span Cal. To exit the
scrolling message, press any key.

no

• verify that you entered correct weight for Hi Span Cal
and reenter Hi Span Cal if necessary, and
• remove material from vessel and perform a Lo Span
Cal
to complete calibration.

4. Warning:
Ambiguous
error... Lo Span
Will Be entered...
need new Hi
Span

While performing Auto Cal, you entered a
Lo Span Cal weight that is higher than the
Hi Span Cal weight or SVS2000 calculates
that Lo Span counts are greater than Hi Span
counts. SVS2000 accepts the new Lo Span
Cal
and blanks out the Hi Span Cal. SVS2000
continues to operate with the previous values
for scale factor counts and scale factor
weight until you complete calibration by
performing another Hi Span Cal. To exit the
scrolling message, press any key.

no

• verify that you entered correct weight for Lo Span Cal
and reenter Lo Span Cal if necessary, and
• Add material to vessel and perform a Hi Span Cal to
complete calibration.

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