Kofax Ascen 7.0 Release Script - Manual (Page 40)

Ascent® 7.0 Release Script for IBM DB2 Content Manager Enterprise 8.3/8.4 Release Notes
34 Kofax, Inc.
Scanning Non–Image Documents
If you enable the “Release OCR as base (image discarded)” option on the General Settings tab and
use the Kofax Advanced OCR Full Text Recognition profile for the document class properties, you
will receive the following error message while scanning in non-image documents. (SPR 30456)
You have selected to release OCR Full Text as base, but this document does not contain
OCR Full Text files.
On the other hand, if you use the Kofax OCR Full Text Recognition profile for the document class
properties, you will not receive an error.
Upper ASCII Character Limitations
When you have Unicode enabled on your system, Content Manager counts upper ASCII
characters as two characters. Therefore, it is possible to inadvertently exceed the assigned string
length for an Attribute if characters with umlauts are used. For example, if you have a data type
with 32 characters in length and you enter more than 16 upper ASCII characters, you may receive
one of the following error messages when you attempt to link the folder or document properties
with the data type. (IBM PMR 17880; Kofax SPR 00009882)
DGL3616A: An unexpected SQL error occurred; ICM7015: During an SQL operation in the
library server, an unexpected error occurred. For details on the error, from a DB2
command prompt enter DB2?SQLnnnn. (STATE): [LS RC = 7015, SQL RC = -311].
Or
Release Script Returned -1. Your release script may need to be re-installed.
Workaround: Make certain that your data fields are long enough to accept upper ASCII
characters.
Releasing Documents Using Ascent Capture Multiple Release Feature
If you are using the Ascent Capture multiple release feature and you are releasing documents to
the same destination, the second document will occasionally fail with the following error message.
(SPR 00009853)
File already exists.
Workaround: Unreject your batch in Quality Control and delete the temporary file from the
Release working directory. Process the batch again to release it.
Make Documents Text Searchable Option
If you have enabled the “Make documents text-searchable” option on the General Settings tab and
you have not included the ICMBASETEXT part, your document will occasionally fail with the
following error message. (SPR 00009854)
Release Script Returned -1. Your release script may need to be re-installed.
Workaround: To avoid this problem, make sure that the item type you are releasing contains the
ICMBASETEXT part. Additionally, if you are releasing OCR full text or text-searchable
documents, verify that the item type also contains the ICMBASETEXT part.