Kofax Ascen 7.0 Release Script - Manual (Page 47)

Ascent® 7.0 Release Script for IBM DB2 Content Manager Enterprise 8.3/8.4 Release Notes
Kofax, Inc. 41
Appendix C – Kofax Technical Support
For additional technical information about Kofax products, visit the Kofax Web site at
www.kofax.com and select an appropriate option from the Support menu. The Kofax Support
pages provide product-specific information, such as current revision levels, the latest drivers and
software patches, online documentation and user manuals, updates to product release notes (if
any), technical tips, and an extensive searchable knowledgebase.
The Kofax Web site also contains information that describes support options for Kofax products.
Please review the site for details about the available support options.
If you need to contact Kofax Technical Support, please have the following information available:
„
Ascent Capture software version
„
IBM DB2 Content Manager Enterprise release script version
„
Operating system and Service Pack version
„
Network and client configuration
„
Copies of your error log files
„
Information about your release script