Kofax Communication Server 9.1 - Manual (Page 7)

TC/VoiceLink2 Version 1.02.02 voicelink2_user_10202.doc
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3.2.4 The Service
The service is only a constant value telling your mail system where to route the message to. Please ask
your administrator for more details. By default, the service is: “Voice_L”
3.2.5 Addressing in TCfW
The addressing is done as the following example shows:
Voice_L,<EN-01>123456
Or
Voice_L,<<LNG=EN>>123456
3.2.6 Addressing in Lotus Notes and Microsoft Exchange
The following addressing example represents only one possible way of addressing. The exact addressing
depends on how the Voice Server integrates with the mail server.
If the Voice Server integrates via SMTP, the syntax will be:
“<EN-01>”<Voice_L#[email protected]>
or
“<<LNG=EN>>”<Voice_L#[email protected]>
The address consists of two parts. The first part between the “” contains the send options. The second part
(<VOICE_L#....) is the actual address, with
“VOICE_L” specifying the address as voice link message. The
number between the # and the @ is the telephone number the voice link has to call, and the element after
the @ specifies how the voice server can be reached.
Please refer to your administrator for details.
3.3 Possible Answers
Whenever a message was sent, there are many possibilities what can happen with this message.
The first and best possibility is that the recipient accepts the message. The message will be set to okay. If a
delivery notification was demanded in Exchange, Notes or GroupWise, it will be sent now.
In all other cases, you will get a non-delivery notification.
If the message was rejected, a non-delivery notification will be sent and the following error code will be set: