Document Outline

• 1. System Overview
  • 1.1 General
• 2. Hardware Structure
  • 2.1 KCS Cabinets
    • Application Server
    • Line Server – Model 304 and Model 305
    • KCS Rack
• 3. KCS Models
  • 3.1 Line Server
  • 3.2 KCS Interface Boards
    • 3.2.1 Interface Boards for Line Server Model 305
      • Basic Rate ISDN (BRI) TC23
      • Primary Rate ISDN (PRI) TC24
      • Quad Analogue TC26
      • Legacy Board Adapter TC30
    • 3.2.2 Legacy Interface Boards
      • Analogue Modem Line Interface Board TC32
      • PBX Modem Line Interface Board TC31
      • Legacy Boards (TSXX)
• 4. Which Hard- and Software Is Supported
  • 4.1 KCS Hardware
    • 4.1.1 KCS Line Server Model 305
  • 4.2 Supported Platforms
    • 4.2.1 Support for Windows Server 2008 + 2008 R2
      • KCS Client Applications
      • Unsupported Link Components
      • Unsupported Server Components
    • 4.2.2 Support for Windows Server 2008 64-Bit Version (Incl. R2)
      • General
      • KCS Printer Driver
      • KCS Performance Counters
      • TC/Web
      • Restrictions for Windows 2008 64-Bit Version
  • 4.3 Supported Software
  • 4.4 Third-Party Hardware Support
    • 4.4.1 General
    • 4.4.2 How to Find a Compatible Machine
    • 4.4.3 Minimum Requirements
    • 4.4.4 Microsoft Hardware Compatibility List
      • Step one
      • Step two
      • Example 1
      • Example 2
    • 4.4.5 Prerequisites
    • 4.4.6 Maintenance
    • 4.4.7 Product Related Requirements
    • 4.4.8 Known Issues on Outdated Third-Party Hardware
      • Tyan Mainboard Thunder HESL-T S2688 Running Windows 2008
• 5. KCS in Virtual Environment
  • 5.1 Overview on Virtualization
  • 5.2 Virtualization Planning
    • 5.2.1 Application Categorization
    • 5.2.2 Requirements
      • VMware Requirements
      • Real-Time Applications
      • Non Real-Time Applications
    • 5.2.3 Resources Estimation for New Customers
    • 5.2.4 Resources Estimation for Existing Customers
    • 5.2.5 Resource Estimation and Key Performance Indicators
      • TCOSS Server
      • TC/FoIP
      • IPPrinter
  • 5.3 Virtualization Deployment
    • 5.3.1 CPU
    • 5.3.2 Memory
    • 5.3.3 Disk
    • 5.3.4 Network
  • 5.4 Virtualized Operation
    • 5.4.1 Checking CPU and Memory Requirements
    • 5.4.2 Checking Disk IO Latency
      • Using TcDiskTest Tool
      • Using TCOSS Internal Performance Counters
    • 5.4.3 Checking Network Latency
      • Eventlog Entries on Resource Bottlenecks
  • 5.5 KCS Components Supported on Virtual Environment
    • 5.5.1 Supported Client Applications
    • 5.5.2 Supported KCS Server Components
    • 5.5.3 Supported Link Components
  • 5.6 Hyper-V Support
    • Required Resources
    • Managing Hyper-V
    • Supported KCS Components
    • Tests and Performance Observations
  • 5.7 Restrictions
  • 5.8 Hints
    • 5.8.1 MAC Address Locking
    • 5.8.2 Resource Bottlenecks Caused by Virus Scanners
• 6. IPv6 Protocol
  • 6.1 Introduction
  • 6.2 IPv6 Basics
    • 6.2.1 IPv6 Address
    • 6.2.2 IPv6 Address Types
    • 6.2.3 IPv6 Address Scope
    • 6.2.4 Special IPv6 Addresses
    • 6.2.5 IPv6 Address and the Port Number
    • 6.2.6 Assignment of IPv6 Addresses
  • 6.3 Example: Setting Up IPv6 Cisco Router
  • 6.4 IPv4 to IPv6 Migration Scenarios
    • 6.4.1 Scenario 1: Dual-Stack Network
    • 6.4.2 Scenario 2: Adding IPv6 Infrastructure
    • 6.4.3 Scenario 3: IPv6 only Network
  • 6.5 KCS IPv6 Support
    • 6.5.1 Basic Strategy
    • 6.5.2 KCS Support for Dual-Stack Network
    • 6.5.3 KCS Support for IPv6 Only Infrastructure
    • 6.5.4 Cisco 28xx Router NAT-PT Configuration
  • 6.6 How to Set Up KCS for IPv6
• 7. Configuration Examples
  • 7.1 How to Configure a KCS Solution
    • 7.1.1 FAX + VOICE via ISDN (BRI or PRI) line; FAX via Analogue (T/R or E&M) Line
    • 7.1.2 FAX + VOICE via ISDN (BRI or PRI) line; FAX via Analogue (T/R or E&M) Line
    • 7.1.3 TELEX and Host Connections
    • 7.1.4 KCS Tandem Configuration
  • 7.2 How to Estimate Bandwidth Requirements and Configuration Limits
    • 7.2.1 Bandwidth Requirements
      • Line Server
      • BranchBox
      • Tandem Application Server (distributed system)
    • 7.2.2 Configuration Limits
      • Application Server
      • Line Server
      • BranchBox
      • Maximum cable length:
  • 7.3 Upgrade Path, Legacy Hardware
    • 7.3.1 Upgrading from a Model 1xx/2xx/3xx to Model 305 or Third-Party Server
      • Licensing
      • OS and TCOSS HDDs
      • Line Server
      • Third-Party Server
    • 7.3.2 Component Upgrade
    • 7.3.3 Software Upgrade
  • 7.4 How to Determine System Performance
    • 7.4.1 Performance Aspects
    • 7.4.2 KCS HW-Requirement Calculator
      • Inbound fax (fax line >> KCS)
      • Inbound link (KCS >> link >> link-specific mail system)
      • Outbound link (link-specific mail system >> link >> KCS)
      • Outbound fax (KCS >> fax line)
      • HW-Requirement Result
      • Hard Disk Performance Figures
      • Hard Disk Write Cache
      • HW RAID Configurations
      • Hard Disk Performance Measurement
    • 7.4.3 Link Performance Measures
      • TC/LINK-FI:
      • TC/LINK-GW:
      • TC/LINK-LN:
      • TC/LINK-MQ:
      • TC/LINK-MX:
      • TC/LINK-SC:
      • TC/LINK-SM (valid as well for TC/Link-OC and TC/Link-SDD)
      • TC/LINK-SJ:
      • TC/LINK-WM:
  • 7.5 How to Configure Network Interface Card Teaming
    • 7.5.1 NIC Teaming with Intel Advanced Networking Services (ANS)
    • 7.5.2 NIC Teaming with HP Networking Configuration Utility (NCU)
• 8. Operating and Maintaining the KCS System
  • 8.1 Operation of Tandem Server System with Software Status Agent
    • 8.1.1 Recommended Power On/Off Sequence for Tandem Server
    • 8.1.2 Failure Recovery Time Tests with Tandem Servers
      • The Test System
      • Test 1: Primary Server Off – Secondary Server Takes Over
      • Test 2: Secondary Server Standalone – Primary Server Comes Back
      • Test 3: Secondary Server Standalone – Primary Server comes back and boots from Secondary’s disk
    • 8.1.3 Operation of Line Server Model 305
      • On device controls and display
      • Startup display
      • Standard display
      • Menu
      • DSP status
      • Settings
      • Versions
      • Reboot
    • 8.1.4 Error Condition
      • KCS Behavior
      • Fax Errors
      • Other Errors
      • Error Message Format
      • Error Classes
    • 8.1.5 Supervisor Advises in Case of Errors
    • 8.1.6 Replacement of Interfaces
  • 8.2 KCS Performance Counters
    • 8.2.1 Background
    • 8.2.2 Windows 2008 64-Bit Version
    • 8.2.3 Counter Initialization File
    • 8.2.4 Language Support and Help Text
    • 8.2.5 Registry
    • 8.2.6 ASP Systems
    • 8.2.7 Troubleshooting
  • 8.3 Windows Error Reporting
• 9. Security Strategy
  • 9.1 General
  • 9.2 Virus Protection
  • 9.3 Network
  • 9.4 Password
  • 9.5 Services
  • 9.6 Remarks
• 10. Installation Requirements
  • 10.1 Important Safety Instructions
  • 10.2 Desktop Mounting
  • 10.3 Rack Mounting
  • 10.4 Operating Temperature
  • 10.5 Access Protection
  • 10.6 Dust Protection
  • 10.7 General
  • 10.8 Cabling
    • Public Services
    • Asynchronous Connections
    • Cable Form
    • Cabling Work
• 11. KCS Licensing
  • 11.1 Licensing General
  • 11.2 Licensing Modes
  • 11.3 Client Licensing
  • 11.4 Link Licensing
    • 11.4.1 Per User Link Licensing
    • 11.4.2 Special Link Licensing
    • 11.4.3 Other Link Licenses
    • 11.4.4 Image Licenses
    • 11.4.5 Directory Synchronization and File Type Recognition
  • 11.5 Server Licensing
    • 11.5.1 Channels and Disk Size
    • 11.5.2 Channel Licenses
    • 11.5.3 Tandem Status Agent
  • 11.6 TC/Archive
  • 11.7 Jukebox License
  • 11.8 TC/GATE Licensing
  • 11.9 Test Mode
  • 11.10 License Keys Type 1
  • 11.11 Licenses Type 2
  • 11.12 Licenses Type 3
  • 11.13 Troubleshooting
    • 11.13.1 System Failure
    • 11.13.2 Temporary Licenses
• 12. Appendix A
• 13. Appendix B: KCS Approvals and Standards Conformance
  • 13.1 Model 305 (All Components), Model 304 and 350
    • 13.1.1 CE
    • 13.1.2 Quality Standard
    • 13.1.3 ISDN Basic Rate Modem Line Interface Module TC23
    • 13.1.4 ISDN Primary Rate Modem Line Interface Module TC24
    • 13.1.5 JATE Certification
  • 13.2 Model 202 (All Components)
    • 13.2.1 CE
    • 13.2.2 Quality Standard
    • 13.2.3 System Cabinet
    • 13.2.4 Analogue Modem Line Interface Board TC32
    • 13.2.5 PBX Modem Line Interface Board TC31
    • 13.2.6 ISDN Basic Rate Modem Line Interface Board TC33
    • 13.2.7 ISDN Primary Rate Line Interface Board TC34
    • 13.2.8 Telex Interfaces TS20, 22, 26, 28
    • 13.2.9 RS-232 Interfaces
• 14. Post Installation Checklist
  • 14.1 Goal
  • 14.2 Check
• 15. Appendix C /GERMAN