Altigen technical support – AltiGen MAXCS 7.0 Update 1 Softswitch Deployment Guide User Manual
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MAXCS 7.0 All-Software Solution Deployment Guide
Page 13 of 14
2. Click
Board Configuration.
3. Assign the SIP Extension channels and SIP Tie-Trunks as needed, and click
OK.
4. In the Boards pane, double-click
HMCP.
5. Click
Board Configuration.
6. Assign the desired numbers for the G.711 and Combo voice processing resources.
Note: Do not exceed the maximum numbers provided by the HMCP Certification Tool (from page 8).
7. Click
Apply.
8. Reboot the system so that the changes can take effect.
AltiGen Technical Support
AltiGen provides technical support to Authorized AltiGen Partners and distributors only. End user customers,
please contact your Authorized AltiGen Partner for technical support.
Authorized AltiGen Partners and distributors may contact AltiGen technical support by the following methods:
•
You may request technical support on AltiGen’s Partner web site, at
Open a
case on this site; a Technical Support representative will respond within one business day.
•
Call 888-ALTIGEN, option 5, or 408-597-9000, option 5, and follow the prompts. Your call will be answered
by one of AltiGen’s Technical Support Representatives or routed to the Technical Support Message Center
if no one is available to answer your call.
Technical support hours are 5:00 a.m. to 5:00 p.m., PT, Monday through Friday, except holidays.
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