AXEON Marathon Motor - Manual (Page 13)

4.3.2 Motor Trouble-shooting Cause / Corrective Action - Table 4-5
Issue: Likely Cause: Corrective Action:
Motor fails to start upon initial installation:
A.)
Supply voltage is too low or is severely unbalanced (one
phase is low or missing).
B.) Motor leads are miswired at conduit box.
(1) Check power supply fuses (2) Match motor lead wiring to nameplate connection
diagram and supply voltage (3) Ensure that steady state supply voltage at motor
terminals is within limits (see section 3.4.1.3). Correct as needed (4) Obtain correct
motor to match actual supply voltage.
C.) Driven load exceeds motor capacity
D.) Load is jammed.
(1) Verify that motor & load turn freely (2) Disconnect motor from load & ensure
motor turns freely. Note: Roller bearings make noise when motor is uncoupled and
shaft is rotated (3) Verify that motor starts when disconnected from load (4)
Remove excessive / binding load if present.
E.) Fan guard is bent and making contact with fan Replace fan guard & fan (if blades are damaged)
F.) VFD with power factor capacitors installed Remove power factor correction capacitors if equipped
G.) VFD with motor neutral lead grounded Ensure that motor neutral lead is ungrounded
H.) VFD programmed incorrectly
(1) Repeat checks listed above (2) Verify that VFD current limit and starting boost
are set correctly (5) Double-check motor and feedback parameter settings and
VFD permissives (6) Repeat autotune (for vector drives) procedure (7) Consult
VFD supplier.
Motor has been running, then slow down, stalls, or fails to restart:
A.)
Supply voltage has drooped or has become severely
unbalanced
(1) Replace fuse or reset circuit breaker. Allow motor to cool down before resetting
manual protector on motor. Warnings - See section 1.1 for automatic and manual
reset protector warnings (2) Verify that rated and balanced supply voltage has
been restored before restarting motor. Measure voltage during restart. Ensure that
steady state supply voltage at motor terminals is within limits (see section 3.4.1.3).
B.) Motor is overloaded
C.) Motor bearings are seized
D.) Load Is jammed.
(1) Verify that motor & load turn freely. Repair binding components as needed (2)
Reduce driven load to match motor capacity or increase motor size to match load
requirements.
E.) VFD will not restart motor after tripping
(1) Check fault codes on VFD and follow VFD troubleshooting procedures (2)
Verify that VFD input voltage is balanced and within limits (3) Remove excessive
mechanical load if present.
F.) Capacitor failure on single phase motor (if equipped) Warning: Potential Shock Hazard: Contact service shop to check capacitor.
Motor takes too long to accelerate:
A.) Motor leads are not connected correctly Match motor lead wiring to nameplate diagram.
B.)
Supply voltage has drooped or become severely
unbalanced.
(1) Ensure that steady state supply voltage at motor terminals is within limits (see
section 3.4.1.3). Correct as needed (2) Obtain correct motor to match actual supply
voltage.
C.) Load exceeds motor capability
Determine correct motor size and contact motor representative to obtain
replacement motor.
D.) Faulty start capacitor (Single Phase)
Motor may be too small for load. Record acceleration time. Start capacitors may
fail if acceleration time exceeds 3 seconds.
E.) Mechanical Failure
(1) Check to make sure motor & load turn freely (2) Disconnect motor from load &
ensure motor turns freely
Motor rotates in the wrong direction:
[Single Phase] Reconnect motor according to wiring schematic provided. Note:
Some motors are non-reversible
A.) Incorrect wiring connection at motor
[Three Phase] Interchange any two power supply (phase) leads.
Motor overheats or overload protector repeatedly trips
A.) Driven Load is excessive
(1) If motor current exceeds nameplate value, ensure that driven load has not
increased. Correct as needed. (2) If new motor is a replacement, verify that the
rating is the same as the old motor. If previous motor was a special design, a
general purpose motor may not have the correct performance.
B.) Ambient temperature too high
Most motors are designed to operate in an ambient up to 40 ᑻC. (See section 4.2.2
Hot Surface Caution)
C.) Motor cooling fins and/or vent openings blocked
Remove foreign materials – clear vent openings, fan guard air inlets and frame
fins (TEFC motors)
D.) Insufficient Air Flow
TEAO (Totally Enclosed Air Over) motors: Measure airflow next to motor surface
and obtain minimum requirements from motor manufacturer.