How onstar, Service works, Your responsibility – Buick 2007 Rainier User Manual

Page 132

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How OnStar

®

Service Works

In order to provide you with OnStar

®

services, your

vehicle’s OnStar

®

system has the capability of

recording and transmitting vehicle information.
This information is automatically sent to an OnStar

®

Call Center at the time of an OnStar

®

button press,

Emergency button press or if your airbags or AACN
system deploys. The vehicle information usually
includes your GPS location and, in the event of a
crash, additional information regarding the accident
that your vehicle has been involved in (e.g. the
direction from which your vehicle was hit). When
you use the Virtual Advisor feature of OnStar

®

Hands-Free Calling, your vehicle also sends
OnStar

®

your GPS location so that we can provide

you with location-based services.

OnStar

®

service cannot work unless your vehicle

is in a place where OnStar

®

has an agreement

with a wireless service provider for service in that
area. OnStar

®

service also cannot work unless

you are in a place where the wireless service
provider OnStar

®

has hired for that area

has coverage, network capacity and reception
when the service is needed, and technology
that is compatible with the OnStar

®

service.

Not all services are available everywhere,
particularly in remote or enclosed areas, or
at all times.

OnStar

®

service that involves location information

about your vehicle cannot work unless GPS
satellite signals are unobstructed and available in
that place as well.

Your vehicle must have a working electrical
system (including adequate battery power) for the
OnStar

®

equipment to operate. There are other

problems OnStar

®

cannot control that may prevent

OnStar

®

from providing OnStar

®

service to you

at any particular time or place. Some examples are
damage to important parts of your vehicle in an
accident, hills, tall buildings, tunnels, weather
or wireless phone network congestion.

Your Responsibility

You may need to increase the volume of your
radio to hear the OnStar

®

advisor. If the light next

to the OnStar

®

buttons is red, this means that

your system is not functioning properly and should
be checked by a dealer. If the light appears
clear (no light is appearing), your OnStar

®

subscription has expired. You can always press
the blue OnStar

®

button to confirm that your

OnStar

®

equipment is active.

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