Before you call for service – Whirlpool FEPZlOV User Manual

Page 15

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Before You Call For Service

If you are having an operating problem,
check the chart to see what the cause
might be before you call for assistance.

OPERATING PROBLEM

CHECK IF

WHAT TO DO

Nothing operates.

■ Range is properly connected to a live

circuit with the proper voltage.

■ Fuse has blown or circuit breaker has

tripped.

■ Reconnect range to electrical supply. (See

Installation Instructions.)

■ Replace fuse or reset circuit breaker.

Oven will not operate.

■ Oven Temp Control is turned to a

temperature setting.

■ Turn Oven Temp Control to the desired

temperature setting.

Surface units will not
operate.

■ Range is connected to electrical power.

■ Fuse has blown or circuit breaker has

tripped.

■ Reconnect range to electrical supply. (See

Installation Instructions.)

■ Replace fuse or reset circuit breaker.

Control knob(s) will not
turn.

■ You pushed in knob(s) before trying to

turn.

■ Push in knob(s) before turning.

Soil is visible on
continuous-cleaning oven
finish.

• You broil often.

■ Soil is on door.

■ Soil is caused by sugar and starchy

spOls.

■ The special finish is designed to gradually

reduce oven soil during normal baking or
roasting. It is not designed to keep your oven
spotless, only presentably clean. If you broU
often, you may see oven soil. Follow hand
cleaning tips on page 11.

■ The door is cooler than the oven walls. Soil will

be more visible on the door than other areas in
the oven. See hand cleaning tips on page 11.

■ Sugar and starchy spills may leave stains. See

page 11 for hand cleaning tips. Keep foil on
oven bottom to catch these spills.

Cooking results aren't
what you expected.

■ Pans are the size called for in the recipe.
■ You are following a tested recipe from a

reliable source.

■ The cooking utensils have smooth, flat

bottoms and fit the surface units.

■ When baking, you have preheated the

oven as the recipe calls for.

■ When baking, you have allowed 1 1/2 to

2 inches (4-5 cm) on all sides of the pans
for air circulation.

■ When broiling, you have completely

closed the oven door.

■ You are allowing enough time for

surface units to warm up or cool off to

the desired heat setting (solid element

surface units only).

■ Use correct-size pans.
■ Modify recipe or find a new recipe.

■ Use cooking utensils with smooth, flat

bottoms.

■ Preheat the oven according to recipe’s

specifications.

■ Reposition pans for best air circulation.

■ Completely close oven door.

■ Solid elements take longer to reach the desired

heat settings than do coil elements. To avoid
overcooking after food has reached the desired
temperature, you may want to turn down the
heat setting earlier.

Page 15

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