Whirlpool EV15OCXK - Manual (Page 7)

If you need service or
assistance, we suggest you
foiiow these four steps:
1. Before calling for assistance...
Performance problems often result from little things
you can find and fix yourself withouf tools of any kind.
If electricity goes off:
Learn how long power will be off by calling the
power company.
• If service Is to be interrupted 24 hours or less,
keep freezer closed. Most food will stay frozen.
• If service is to be interrupted longer than 24
hours, do this:
1. Remove all frozen food and store in a frozen
food locker. Or...
2. Place dry ice on top of food, using as large
pieces as possible. Protect your hands with
gloves when using dry ice.
3. If neither food locker storage or dry ice is
available, use or can perishable food at
once.
• The length oftime food will stay frozen depends
on several factors. For instance: a full freezer
will remain cold longerthan a freezer only par­
tially filled. And a freezer full of meat will stay
cold longer than a freezer filled with baked
goods. Also, ifthe food still contains ice crystals,
it may be safely refrozen, although the quality
and flavor may be affected. Use this food as
soon as convenient. Ifthe condition of the food
is poor or is in any way questionable, it is wise
to dispose of it.
If freezer sfops running:
Check to see if power cord is plugged into the
outlet.
Check fuse box or circuit breaker.
If comprfissor seems to run too long:
• Check o see that condenser, located on back
of freezer, is free of dust and lint.
• On hot summer days or if room is hot, compres­
sor will run longer to provide correct amount of
cooling
• If large amounts of unfrozen food have been
put Into the freezer, compressor will run longer.
• Check lo see that there is enough air circula­
tion spcce above and in back of freezer.
2. If you need assistance*...
Call Whirlpool COOL-LINE“ service assis­
tance telephone number. Dial free from:
Continental U.S....................... (800)253-1301
Michigan.................................(800) 632-2243
Alaska & Hawaii .................... (800)253-1121
and talk ,vith one of our trained Consultants. The
Consultar’ can instruct you in how to obtain satisfac­
tory operci'ion from your applianoe or, if service is
necessary recommend a qualified service com­
pany in your area
3. If you need service*...
Whirlpool has a na­
tionwide network of
franchised TECH-CARE"
Service
Companies
TECH-CARE service
technicians are trained
to fulfill the product
warranty and provide
after-warranty service,
anywhere in the United
States.
To locate
TECH-CARE service in your area, call our COOL-LINE
service assistance telephone number (see Step 2] or
look in your telephone directory Yellow Pages under
APPLIANCES - HOUSEHOLD- ELECTRICAL APPLIANCES-
MAJOR- SERVICE i REPAIR __ MAJOR - REPAIRING i PARTS
OR
WHIRLPOOL A-’PLIANCES WHIRLPOOL APPLIANCES
FRANCHISE TECH-CARE SERVICE FRANCHISED TECH-CARE SERVICE
^Vhiгíp6ol
FRANCHISED SERVICE
•S’/sV
V]('K COMPASIKS
XYZ SERVICE ( :
123 Maple...................... 999-9999
SERVICF. COMPARES
XYZ SERVICE CO
123 Maple........................ 999-9999
• Check electric company for a power failure.
• Be sure COLD CONTROL is turned on.
OR
WASHING MACHINES. DRYERS
& IRONERS- SERVICING
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
SERVICE COMPASIES
XYZ SERVICE CO
123 Maple........................ 999-9999