Whirlpool 3363562 - Manual (Page 22)

Requesting Assistance
or Service
Before calling for assistance or service, piease check “Troubleshooting” on pages 20-21. It
may save you the cost of a service cali. If you still need help, follow the instructions beiow.
1. If you need assistance* ...
Call the Whirlpool Consumer Assistance
Center telephone number.
Dial toll-free from
anywhere in the U.S.A.:
1-800-253-1301
and talk with one of our trained
consuitants. The consuitant can instruct you
in how to obtain satisfactory operation from
your appliance or, if service is necessary,
recommend a qualified service company in
your area.
If you prefer, write to:
Mr. Wiiliam Clark
Consumer Assistance Representative
Whirlpooi Corporation
2000 North M-63
Benton Harbor, Ml 49022-2692
Please include a daytime phone number in
your correspondence.
2. If you need service* ...
Whirlpooi has a nationwide network of
^ authorized Whirlpooi service
/------- ^ companies. Whiripool service
¿SERVI^^ technicians are trained to fulfiii
^
^ the product warranty and
provide after-warranty service,
anywhere in the United States. To locate the
authorized Whirlpooi service company in
your area, call our Consumer Assistance
Center telephone number (see Step 1) or
look in your telephone directory Yellow
Pages under:
•APPLIANCE-HOUSEHOLD-
MAJOR, SERVICE & REPAIR
-
See: Whirlpool Appliances or
Authorized Whirlpool Service
{Example: xyz Service Co.)
• WASHING MACHINES &
DRYERS, SERVICE & REPAIR
•
See: Whirlpool Appliances or
Authorized Whirlpool Service
{Example: XYZ Service Co-)
3. If you need FSP ®
replacement parts ...
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this
symbol of quality whenever you need a
replacement part for your WHIRLPOOL®
appliance. FSP replacement parts will fit
right and work right, because they are made
to the same exacting specifications used to
build every new WHIRLPOOL appliance.
To locate FSP replacement parts in your
area, refer to Step 2 or call the Whirlpool
Consumer Assistance Center number in
Step 1.
4. If you are not satisfied
with how the problem
was solved ...
• Contact the Major Appliance Consumer
Action Program (MACAP). MACAP is a
group of independent consumer experts
that voices consumer views at the highest
levels of the major appliance industry.
• Contact MACAP only when the dealer,
authorized servicer, and Whirlpool have
failed to resolve your problem.
Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606
• MACAP will in turn inform us of your
action.
Gearcase assembly tt
covered by your |p
warranty
*When asking for help or service:
Please provide a detailed description of the problem, your appliance’s complete model
and serial numbers, and the purchase date. (See page 2.) This information will help us
respond properly to your request.
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