Before you call for service – Whirlpool RV15EFR User Manual
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Before You Call For Service
If you are having an operating problem,
check the chart to see what the cause
might be before you call for assistance.
OPERATING PROBLEM
CHECK IF
WHAT TO DO
Freezer will not run.
■ Power cord IS plugged into a live
circuit with proper voltage.
■ Firmly plug power cord into
electrical outlet. Check circuit
voltage at fuse/clrcuit breaker box.
■ House fuse has blown or circuit
breaker has tripped. Also check if a
time-delay fuse has been used.
• Replace fuse with a time-delay fuse
of the correct capacity. Reset circuit
breaker.
■ Electricity has failed.
■ See "If electricity goes off" on
page 5.
■ Temperature Control Is turned on.
■ Turn Temperature Control to a
numbered position.
Motor runs too long or
temperature is too low.
■ Power cord is plugged Into a live
circuit with proper voltage.
■ Firmly plug power cord into
electrical outlet. Check circuit
voltage at fuse/circuit breaker box.
• Excessive frost or a package is
holding the door open.
■ Defrost freezer or reposition
package.
■ Large amounts of unfrozen food
have been added to the freezer.
■ Add no more than 2 to 3 pounds of
unfrozen food per cubic foot of
freezer space at a time. Adding
large amounts of unfrozen food will
cause the motor to run longer.
■ Weather is hot and muggy.
• If the temperature outside or inside
the room is warm, motor running
longer IS normal. Freezer should not
be used in an area where the
temperature exceeds 110°F
(43.3°C).
■ There is enough air circulation
space above and behind the freezer.
■ Allow at least 3 inches (7.5 cm) air
space on top of freezer and 1 inch
(2.5 cm) at back for proper air
circulation.
Freezer clicks but does not run.
• Electricity failed and has been
restored.
■ Unplug the freezer for 30 minutes to
allow the refrigeration system to
equalize.
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