Before you call for service – Whirlpool FGP210V User Manual

Page 11

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Before You Call For Service

If you are having an operating problem,
check the chart to see what the cause
might be before you call for assistance.

OPERATING PROBLEM

CHECK IF

WHAT TO DO

Nothing operates.

■ The power cord is plugged into a live

circuit with proper voltage.

■ Range is properly connected to gas

supply.

■ Household fuse has blown or circuit

breaker has tripped.

■ Control knob is set in the correct

position.

■ The flow of combustion and/or ventila­

tion air to the range is blocked.

■ Plug the power cord into a live circuit

with proper voltage. (See Installation
Instructions.)

■ Contact an authorized Roper serruce

technician to reconnect range to gas

supply. (See Installation Instructions.)

■ Replace fuse or reset circuit breaker.

■ Set control knob correctly, if needed.

■ Remove blockage to airflow to and

around range.

Oven will not operate.

■ Oven Temperature Control is turned to

a temperature setting.

■ Pilot is extinguished on standing pilot

model.

■ Push in and turn Oven Temperature

Control to the desired temperatui e
setting, if needed.

■ Light pilot. (See “Lighting standing

pilots” on page 5.)

Burner fails to light.

■ The power cord is plugged into a live

circuit with proper voltage.

■ Household fuse has blown or circuit

breaker has tripped.

■ Burner ports are clogged.

■ Pilot is extinguished on standing pilot

model.

• Plug the power cord into a live ci rcuit

with proper voltage. (See Installation
Instructions.)

■ Replace fuse or reset circuit breaker.

■ Clean with a straight pin (see pages 7

and 9).

■ Light pilot. (See “Lighting standmg

pilots" on page 5.)

Burner flames are uneven.

■ Burner ports are clogged.

■ Clean with a straight pin (see paijes 7

and 9). If this fails, call an authorr.zed
Roper service technician for service.

Burner flames lift off ports, are
yellow, or are noisy when
turned off.

■ Contact an authorized Roper service

technician to check air/gas mixture.

Burner makes popping noise
when on.

■ Burner is wet from washing.

■ Let dry.

Control knob(s) will not turn.

■ You pushed in knob(s) before trying to

turn.

■ Push in knob(s) before turning to a

setting.

Cooking results are not what
you expected.

■ The range is level.

• The oven temperature seems too high

or too low.

■ The oven was preheated as the recipe

calls for.

■ You are following a tested recipe from

a reliable source.

■ Pans are the type and size called for in

the recipe.

■ When baking, there is proper air

circulation around pans.

■ Flame size fits the cooking utensil

being used.

■ When broiling, you have completely

closed the broiler drawer.

■ Level range. (See Installation

Instructions.)

■ Adjust the Oven Temperature Controi

(See “Adjusting the oven temperature
control" on page 6.)

■ Preheat the oven if called for in tne

recipe.

■ Use only tested recipes from a reliable

source.

■ Refer to a reliable cookbook for

recommended pan types and sizes.

■ Allow H

/2

to 2 inches (4-5 cm) on all

sides of the pans for air circulation.

■ Adjust flame size to fit cooking utens.il.

■ Completely close broiler drawer.

Page 11

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