If you need service or assistance, We suggest you follow these steps – Whirlpool LT7OOOXT User Manual

Page 18

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If You Need Service Or Assistance...

We suggest you follow
these steps:

1. Before calling for assistance...

Performance problems often result from
little things you can find and fix yourself

without tools of any kind.

If your washer does not fill:
• Is the power supply cord plugged into

a live circuit with the proper voltage?

• Are both water faucets open?

• Have you checked your home’s main

fuses or circuit breaker box?

• Are the water supply hoses kinked?
• Is the Cycle Control Knob set and

pulled out?

If your washer does not spin:
• Is the lid closed?

• Is the power supply cord plugged into

a live circuit with the proper voltage?

• Have you checked your home’s main

fuses or circuit breaker box?

If your washer drains at the
wrong time:
• The drain hose should be at least 28

inches above the floor and secured.

• The drain hose should not fit tightly in

the drain pipe.

• Make sure that the Cycle Control

Knob is pointing to a number in the
cycle.

Make sure the drain hose is higher
than the water level in the washer.
If it isn’t...
• The washer may seem to be draining

during wash and rinse cycles.

• Water can siphon out. (See Installa­

tion Instructions.)

If your washer stops during
a cycle:
• Remember, the washer pauses briefly

at different times in each cycle. These
pauses are normal.

If your dryer does not run:
• Is the power supply plugged into a live

circuit with the proper voltage?

• Is the door closed tightly?
• Did you push the START Button?
• Have you checked your home's main

fuses or circuit breaker box?

If your dryer does not heat:

• The FLUFF AIR setting is without

heat.

• The last few minutes of heated cycle

settings are without heat.

• An electric dryer uses a circuit breaker

or 2 fuses. If one fuse is blown, the
dryer may run, but not heat.

If drying time seems too long:

• Is the gas turned on? If not, turn the

Cycle Control Knob to OFF. Turn on
gas. Wait 5 minutes. Reset controls
and start.

• Is the lint screen clean? See page 16

of this book for cleaning instructions.

• Is exhaust system clean? Cleaning

should be done by a qualified person.

2. If you need assistance*...
Call Whirlpool COOL-LINE^ serv­
ice assistance telephone number.

Dial free from anywhere in the U.S.:

1-800-253-1301

and talk with one of our trained consul­
tants. The consultant can instruct you in
how to obtain satisfactory operation
from your appliance or, if service is nec­
essary, recommend a qualified service
company in your area.

18

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