GE LAVEUSES GBVH5140 - Manual (Page 20)

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Before you call for service.
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Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem Possible Cause What To Do
Not spinning or agitating Drain hose is kinked or
improperly connected • Straighten drain hose and make sure washer is not
sitting on it.
Household drain may
he clogged • C-heck household plumbing. You may need to call
a plumber.
Drain hose siphoning; dram hose
pushed too far down the drain • Ensure there is an aii' gap between hose and drain.
Washer pump filter may
he clogged • Have your pump filter cleaned.
Load is out of balance • Redistribute clothes and mn drain & spin or rinse & spin.
• Increase load size if washing small load containing hea\y'
and light items.
Leaking water Door gasket is damaged • Check to see if gasket is seated and not torn. Objects
left in pockets may cause damage to the washer (nails,
screws, pens, pencils).
Door gasket not damaged • Water may drip from the door when the door is opened.
This is a nomial operation.
Check hack left of washer
for water • If this area is wet, }'ou have oversudsing condition.
Use less detergent.
Fill hoses or drain hose is
improperly connected • Make sure hose connections are tight at washer and
faucets and make sure end of drain hose is correcth'
inserted in and secured to drain facility.
Household drain may
he clogged • Check household plumbing. You ma)’ need to call
a plumber.
Not draining Drain hose is kinked or
improperly connected • Straighten drain hose and make sure washer is not
sitting on it.
Household drain may
he clogged • Check household plumbing. You may need to call
a plumber.
Drain hose siphoning; drain hose
pushed too far down the drain • Ensure there is an air gap between hose and drain.
Washer pump filter may
he clogged • Have your pump filter cleaned.
Not spinning Drain hose is kinked or
improperly connected • Straighten drain hose and make sure w'asher is not
sitting on it.
Household drain may
he clogged • Check household plumbing. You may need to call
a plumber.
Drain hose siphoning; drain hose
pushed too far down the drain • Ensure there is an air gap bertveen hose and drain.
Washer pump filter may
he clogged • Have your pump filter cleaned.
Load is out of balance • Redistribute clothes and mn drain & spin or rinse & spin.
• Increase load size if washing small load containing hea\y
and light items.
Motor is overheated • Washer motoi' will stop if it becomes overheated. It will
autoniaticall)' restart after a cool down period of up to
?)0 minutes (if washer has not been mannalh' turned off).
Door is open • Make sure door is closed.
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