Before you call for service – GE LAVEUSES GBVH5140 User Manual
Page 22
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Before you call for service.
Problem
Possible Cause
What To Do
Water does not enter
washer or enters slowly
Automatic self system checks
• Wter START is pressed, the washer does several system
checks. Water will flow several seconds after START is
pressed.
Water supply is turned off
• Tui n on both hot and cold faucets fully.
Water valve screens are
stopped up
• Turn off the water source and remove the water connection
hoses h orn the upper back of the washer. Use a brush or
toothpick to clean the screens in the machine. Reconnect
the hoses and turn the water back ou.
Snags, holes, tears, rips
or excessive wear
Pens, pencils, nails, screws or
other objects left in pockets
• Remove loose items from pockets.
Pins, snaps, hooks, sharp
buttons, belt buckles, zippers
and sharp objects left in pockets
• Fasten snaps, hooks, buttons and zippers.
Wrinkling
Improper sorting
• Avoid mixing heavy' items (like work clothes) with
light items (like blouses).
Overloading
• Load your washer so clothes have enough room
to move heely.
Incorrect wash cycle
• Match Cycle selection to the type of fitbric you are
washing (especially for ea.sy care loads).
Repeated washing in
water that is too hot
• Wash in wann or cold water.
Grayed or yellowed
Not enough detergent
• Use correct amount of detergent.
clothes
Not using HE (high efficiency)
detergent
• Use HE detergent.
Hard water
• Use hottest water safe for tabiic.
• Use a water conditioner like Calgon brand or insfctll
a water softener.
Water is not hot enough
• Make sure water heater is delivering water at
120°-14()°F (48°-60°C). ‘
Detergent is not
dissolving
• Tiy a licjuid detergent.
Dye transfer
• Sort clothes by color. If fabric label states
wash separately
unstable dy'es may be indicated.
Colored spots
Incorrect use of fabric
softener
• Check fabric softener package for instmctions and follow
dii ections f<)r using dispenser.
Dye transfer
* Sort whites or lightly colored items from dark colors.
• Promptly remove wash load from washer.
Water temperature
is incorrect
Water supply is improperly
connected
• Make sure hoses are connected to con ect faucets.
House water heater is
not set properly
• Make sure house water heater is delivering water
at 120°-140°F (48°-60°C). ‘
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