Canon HC-4200 - Manual (Page 72)

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The most basic problems you may encounter are "the printer does not print" and "
your print quality is not satisfactory."
{ If the printer does not print
z Check all your cable connections
z Check your printer driver setup
z Check your computer configuration
{ If your print quality is not satisfactory
z Clean the print head
z Clean the print head five times
z Replace the BJ cartridge
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Canon's Super Solver is included with Canon Creative. The Super Solver is an on-
line troubleshooting guide. It includes questions and answers to most problems you
may have.
You install the Super Solver from the Canon Creative CD. You can install it along
with the Visual Guide or separately from the Canon Creative Launcher.
Once installed, you can select the Super Solver from the Visual Guide tab in the
BJC-4200 Printer Driver or from Canon Creative.