Canon HC-4200 - Manual (Page 8)

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Canon provides experienced support personnel to help you in every way.
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You can easily contact Canon on the World Wide Web. Our address is:
http://www.ccsi.canon.com
Canon provides a bulletin board service (BBS), which is useful for obtaining newly
developed third-party drivers. Call 1-757-420-2000. The protocol for the BBS is up to
28,800 bps, eight data bits, one stop bit, and no parity.
If you use CompuServe
®
, you can access the Canon Peripherals Forum. This allows you
to talk with other users, send a message to Canon, or download printer drivers. Just type
GO CANON at any CompuServe prompt.
{ If you have a modem, you can contact Canon through the Web, its BBS, or
CompuServe. Through these on-line services, you can find out about the latest
Canon products, or you can retrieve general information about specific products.
{ If you are looking for information about any Canon printer driver for a unique
situation, you can contact one of the Canon on-line services.
{ You can retrieve information from the on-line services at any hour of the day or
night
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Canon provides on-screen assistance with both the Visual Guide and the Super Solver.
{ Canon's Visual Guide contains a wealth of information about your printer including
basic operational functions, color printing, and troubleshooting. Once installed, you
can select the Visual Guide from the Visual Guide tab in your printer driver or from
Canon Creative.
{ Canon's Super Solver is now included with Canon Creative. The Super Solver is an
on-line troubleshooting guide. It includes questions and answers to any problems
you may have. Once installed, you can select the Super Solver from the Visual
Guide tab in your printer driver or from Canon Creative.
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Canon provides a 24-hour, toll-free Fax Retrieval System. You can use this service to get
helpful documents faxed directly to your fax machine. These documents contain useful
information to assist you tin the operation of your Canon Printer. To access this service
call 1-800-526-4345.
{ One of the first things you may want to do after setting up your printer is call the
Canon Fax Retrieval System and request an index of the documents available to
you through this service. Documents will be faxed directly to your fax machine.
{ The Fax Retrieval System offers up-to-date information about Canon's products as
well as technical information about specific products. By reviewing the index, you