Toshiba IK-WB11A - Manual (Page 109)

Symptom Cause How to Manage
LAN Connection
Wired Wireless
Cannot
access to the
camera from
the Internet.
•Default gateway is
not configured.
•Register your broadband router to
the network camera as default
gateway. (^ page 75)
O O
•Port forwarding is
not configured to the
broadband router.
•Configure port forwarding function
(static IP masquerade, NAPT) to
your broadband router. For details,
read the user's guide of your
broadband router.
O O
•Setting access
restriction from the
Internet (WAN side),
like IP filter, to the
broadband router.
•Change the restriction setting. For
details, read the user's guide of
your broadband router.
O O
•Using local (private)
IP address.
•When accessing via the Internet,
you need to set global IP address
provided from your Internet
provider to the broadband router.
For details, read the user's guide
of your broadband router.
^There are fixed IP address and IP
address from DHCP server that an
Internet provider provides as a
global IP address. Ask your
Internet provider for more
information.
O O
•The IP address
which was provided
from the DHCP
server of the provider
has been changed.
•Confirm the new IP address and
try to access again with the new
IP address.
•Renew the information registered
to the DDNS server.
O O
Cannot
perform
administrator
settings. (Part
1)
•Lost the power of
the camera during
the performance.
•Make sure that the power of the
network camera is ON.
O
•LAN cable of the
camera has been
pulled off during the
performance. (When
connecting in wired
mode.)
•Make sure that the LAN cable is
connected to a hub or router in the
right way.
O
•LAN cable of the PC
has been pulled off
during the
performance. (When
connecting in wired
mode.)
•Make sure that the LAN cable is
connected to a hub or router in the
right way.
O
•Lost the power of a
hub or router during
the performance.
•Make sure that the power of a hub
or router is ON.
O
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