Compaq V300 User Manual

Page 42

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2-6

Troubleshooting

COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED

Writer: David Calvert Saved by: The Integrity Group Saved date: 10/26/00 11:45 AM

Part Number: 128679-006 File name: Ch02

Table 2-1

continued

Message

Description

Recommended Action

Keyboard failure

The keyboard
failed to respond
to the RESET ID
command.

Replace the keyboard. If the
problem persists, replace
the system board.

No interrupts from
Timer 0

The periodic
timer interrupt is
not occurring.

Replace the system board.

ROM at xxxx
(LENGTH yyyy) with
nonzero checksum
(zz)

An illegal adapter
ROM was
located at the
specified
address.

Check the external adapter
(such as a video card) to
determine if it is causing the
conflict.

Time/Date corrupt -
run SCU

The time and
date stored in the
real time clock
(RTC) have been
corrupted,
possibly by a
power loss.

1. Run Computer Setup

(Section 2.5).

2. If problem persists,

replace RTC battery.

3. If problems persists,

replace system board.

Hard disk xx failure (or
error)

A failure or an
error occurred
when trying to
access the
hard drive.

1. Run ScanDisk.

2. Check disk in DOS and

Windows 95.

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