Drawmer MX60 Pro Front End One - Manual (Page 16)

IF A FAULT DEVELOPS
For warranty service please call Drawmer Electronics Ltd. Or their nearest
authorised service facility, giving full details of the difficulty. On receipt of this
information, service or shipping instructions will be forwarded to you. No
equipment should be returned under the warranty without prior consent from
Drawmer or their authorised representative.
For service claims under the warranty agreement a service Returns
Authorisation (RA) number will be given. Write this RA number in large letters
in a prominent position on the shipping box. Enclose your name, address,
telephone number, copy of the original sales invoice and a detailed
description of the problem.
Authorised returns should be prepaid and must be insured. All Drawmer
products are packaged in specially designed containers for protection. If the
unit is to be returned, the original container must be used. If this container is
not available, then the equipment should be packaged in substantial shock-
proof material, capable of withstanding the handling for the transit.
CONTACTING DRAWMER
Drawmer Electronics Ltd., will be pleased to answer all application questions
to enhance your usage of this equipment. Please address correspondence to:
Drawmer (Technical) : Coleman St.: Parkgate : Rotherham : S62 6EL : UK
or, E-mail us on : [email protected]
Drawmer dealers, Authorised service departments and other contact
information can be obtained from our web pages on
http://www.drawmer.com
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