640h azur, Introduction, Networking troubleshooting guide – Cambridge Audio Azur 640H User Manual

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640H

azur

3

Introduction

The 640H has many extra features which can be accessed by
connecting it to the internet, or connecting it to a computer network. To
a novice, this can be a complicated process. However, with the help of
this guide, we aim to take you through it step-by-step.

The procedure for connecting to a network is broken down into the
following steps:

• Making the physical connection (i.e. cable)

• Setting up the IP address for the PC

• Setting up the IP address for the 640H

• Testing the Network configuration

The procedure of adding content from a PC to the 640H is as follows:

• Setting up a shared folder on the PC

• Naming your PC

• Testing the shared folder

• Naming the 640H

• Displaying the PC's content on the 640H

•. Accessing the 640H from a PC

Networking troubleshooting guide

A high majority of the networking questions asked so far are based
around the same issues. Therefore, if you do find problems scanning
your PC/Mac, please check the following:

1. Use the correct Ethernet cable for the correct network set-up as

explained in the "Making the physical connection" section in this
guide. To confirm the connection; when both Ethernet plugs are
inserted into two separate Ethernet sockets, the LED's above the
Ethernet sockets will light up, to show the physical connection has
been made. If this does not happen, then you are using the incorrect
cable.

2. If you can successfully "ping" the 640H from your PC/Mac then it

means the physical connection is intact and the network has been
set-up correctly. However, if you get the message "Content Location
Cannot be Found" when the 640H attempts to scan your PC/Mac,
then the most likely causes of this are as follows:

a. The most common reason is that a Firewall, Antivirus or Privacy

software on your PC/Mac is blocking the 640H from accessing it.
To configure your Firewall, Antivirus or Privacy software on your
PC/Mac to let the 640H access your computer, please consult the
help files, online help etc of the company who made the software.

b. The MP3 folder on your PC/Mac has not been correctly shared.

c. You have not entered the correct content location in the 640H.

Please make sure the information you have entered is correct
according to this guide.

d. If you are using a router, then it is possible that it is not letting the

data through. You need to check the router configuration according
to its user manual instructions to make sure it is not blocking the
640H IP address from receiving the required data. Even though
your PC/Mac could "ping" the 640H, the router might not allow the
640H to receive the required data to access MP3's on your
PC/Mac.

e. If you are not using a router or are connecting the 640H directly to

a PC or Mac, you need to ensure you have set-up static IP
addressing.

Note: The 640H does not suffer from the same security issues as
computer operating systems do. This means that there is no Antivirus,
Firewall or Privacy software on it. Therefore, if you get the "Content
Location Cannot be Found" message on your 640H, even though the
640H is connected to your network correctly, it means the problem
resides on your PC/Mac blocking the communications. You are advised
to contact the company who designed the operating system/security
software to resolve the issue. We regret that we are unable to
individually support the large amounts of third party software available
to the public.

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