Troubleshooting – Desa Tech CSPBNT EN User Manual

Page 17

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111487-01D

17

OBSERVED PROBLEM

Burner does not light after ODS/

pilot is lit

Delayed ignition burner

Burner backfiring during com-

bustion

Slight smoke or odor during initial

operation

Moisture/condensation noticed

on windows

Heater produces a whistling noise

when burner is lit

Dark residue on logs or inside

of fireplace

White powder residue forming

within burner box or on adjacent

walls or furniture

REMEDY

1. Clean burner (see Cleaning

and Maintenance, page 14) or

replace burner orifice

2. Contact local natural or pro-

pane/LP gas company

1. Contact local natural or pro-

pane/LP gas company

2. Clean burner (see Cleaning

and Maintenance, page 14) or

replace burner orifice

1. Clean burner (see Cleaning

and Maintenance, page 14) or

replace burner orifice

2. Replace damaged burner

3. Replace gas control

1. Check burner for dirt and

debris. If found, clean burner

(see Cleaning and Mainte-

nance, page 14)

2. Replace gas control

3. Problem will stop after a few

hours of operation

1. Refer to Air for Combustion

and Ventilation requirements

(page 5)

1. Turn control knob to LO position

and let warm up for a minute

2. Operate burner until air is

removed from line. Have gas

line checked by local natural

or propane/LP gas company

3. Observe minimum installation

clearances (see page 8)

4. Clean burner (see Cleaning

and Maintenance, page 14) or

replace burner orifice

1. Properly locate logs (see In-

stalling Log Set, page 12)

2. Eliminate source of drafts

around heater

3. Clean out air holes at burner

inlet. Periodically repeat as

needed

4. Remove blockage

1. Turn heater off when using

furniture polish, wax, carpet

cleaners or similar products

TROUBLESHOOTING

Continued

POSSIBLE CAUSE

1. Burner orifice clogged

2. Inlet gas pressure is too low

1. Manifold pressure is too low

2. Burner orifice clogged

1. Burner orifice is clogged or

damaged

2. Damaged burner

3. Gas regulator defective

1. Not enough air

2. Gas regulator defective

3. Residues from manufacturing

processes and logs curing

1. Not enough combustion/ven-

tilation air

1. Turning control knob to HI

position when burner is cold

2. Air in gas line

3. Air passageways on heater

blocked

4. Dirty or partially clogged

burner orifice

1. Improper log placement

2. Drafts or other air currents

affecting flame pattern

3. Air holes at burner inlet

blocked

4. Burner flame holes blocked

1. When heated, vapors from

furniture polish, wax, carpet

cleaners, etc. may turn into

white powder residue

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